FAQ

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Frequently Asked Questions

Hotel Information

What is Hutton Hotel doing in response to COVID-19?

The safety and well-being of our guests, associates, and community are of the utmost importance to us. Please read our most up-to-date policies and procedures here.

What is Hutton Hotel’s address?

Hutton Hotel is located at 1808 West End Avenue in Nashville, Tennessee. The hotel is in the Midtown neighborhood, close to Music Row. Click here to view a map of our location.

Is there a major train/bus station nearby?

Hutton Hotel is located about 10 minutes from the nearest major bus station. There is no major train station nearby.

What is Hutton Hotel’s phone number?

The Hutton Hotel front desk can be reached by calling 615.340.9333. For reservations, please call 682.605.8284.

Can I send packages to Hutton Hotel?

Hutton Hotel only accepts packages for currently registered guests of the hotel. There is a fee for package handling of $5 per package that is billed to the guest’s room. Please contact us by email or the front office team at 615.340.9333 to schedule a package delivery.

I have a lost or left behind item, who do I contact?

Hutton Hotel’s security team will be happy to look into the issue for you and return any items that have been left behind. Please contact hotel security for assistance.

Does Hutton Hotel allow pets?

Hutton Hotel has pet-friendly floors in the hotel and allows pets with a one-time $75 cleaning fee. Arrangements must be made with the hotel in advance of your stay.

What is Hutton Hotel's booking policy?

Guests are required to provide government-issued photo identification and a valid credit card at the time of check-in. Credit cards will be authorized at that time and an amount held on the card for room, tax, and incidentals, with incidentals totaling $100 per night of the stay. Upon the completion of the stay, held funds that were not utilized are released by the hotel back to the credit card. Please note that it can take as many as 7-10 business days for this authorization to be fully released, depending on the expediency of your banking institution. Guests must be at least 21 years of age to book a reservation and check-in.

What is your cancellation policy? 

Unless otherwise stated at booking, you must cancel by noon (Central Time) the day prior to your scheduled arrival. For cancellations that are within 48 hours of scheduled arrival, one night’s room and tax will be charged to the credit card on file.

What type of credit cards are accepted at the hotel?

Hutton Hotel accepts all major credit and debit cards. We are a cashless hotel.

What are the normal check-in and check out times?

Check-in is at 4 p.m. and check out is 11 a.m. Central.

Can I store my luggage before or after I check out? 

Yes, our front office team would be happy to store luggage for you. Please stop by the front desk to request a luggage hold.

What is required to check-in? 

Guests are required to provide government-issued photo identification and a valid credit card at the time of check-in. Credit cards will be authorized at that time and an amount held on the card for room, tax, and incidentals, with incidentals totaling $100 per night of the stay. Upon the completion of the stay, held funds that were not utilized are released by the hotel back to the credit card. Please note that it can take as many as 7-10 business days for this authorization to be fully released, depending on the expediency of your banking institution.

Can a third party pay for my reservation? 

Yes. Should you wish for a third party to pay for your reservation, please contact the hotel at 615.340.9333 prior to arrival and we will be happy to send a credit card authorization form for payment. Please be advised that a credit card will still be required upon arrival.

How late can I check-in? 

You may check-in without being charged a “no show” fee up until midnight the day of arrival. If you plan to arrive late, please call our front desk at 615.340.9333 and let them know in order to avoid a charge.

Will I be charged for an early departure? 

No. Check-out is at 11 a.m.; you may leave any time before then without charge.

Can I check-in early? 

Early check-in may be granted based upon availability. To request an early check-in, please call our front desk at 615.340.9333.

How do I contact Hutton Hotel’s accounting department?

The accounting department should be contacted at finance@huttonhotel.com for vendor inquiries and invoices. Group folios and travel agents should contact sales@huttonhotel.com.

How do I contact Hutton Hotel's group sales department?
Group sales inquiries and travel agents should contact sales@huttonhotel.com.

How do I contact Hutton Hotel’s reservations team?
Reservations can be reached by calling +1.682.605.8284 or by email at reservations@huttonhotel.com.

Location & Neighborhood

How far is Hutton Hotel to and from the Airport?

Hutton Hotel is conveniently located just off I-65; it is a 15-20 minute trip to/from Nashville International Airport. Please see our maps and directions page.

How far is Hutton Hotel from Downtown Nashville and Broadway?

Hutton Hotel is just 5 minutes to downtown Nashville and Broadway, where you will find world-famous honky tonks, shopping, dining, and Bridgestone Arena.

What is near Hutton Hotel?

Hutton Hotel is located in Nashville’s Midtown neighborhood, which is filled with exciting music, bars, and restaurants: the renowned Hattie B’s Hot Chicken; Red Door Saloon and Losers Bar and Grill, iconic dive bars with live music; fine dining from Catbird Seat; and more. The hotel is just blocks from the Music Row business district, where you will find the offices of RCA Studios and Studio B; Ocean Way Studios; SESAC; BMI; iHeart Media; Universal Music; Warner Music Group; Country Music Association (CMA); Big Loud; Curb; and others. Hutton Hotel is also just blocks from Vanderbilt University and Vanderbilt University Medical Center and St. Thomas Medical Center. 

Hutton Hotel is 5 minutes from downtown Nashville’s Broadway music district and its world-famous Honky Tonks, shopping, dining, and Bridgestone Arena. The Hillsboro Village, 12South and Germantown’s shopping and dining districts, as well as Belmont University, are also just 5 minutes away. 

Please check out our neighborhood guide.

Are there music venues near Hutton Hotel?

Hutton Hotel has a world-class music venue, Analog, with a calendar of regular performances. See events here. The hotel is also close to the renowned Ryman Auditorium, Bridgestone Arena, Ascend Amphitheater, Municipal Auditorium, and many others. For more information about music venues, see our neighborhood guide.

Amenities & Services

Does Hutton Hotel have event space?

Hutton Hotel has more than 20,000 square feet of event space—including our Analog music venue that is open for private events and public music shows. Learn more about Hutton Hotel events here.

Does Hutton Hotel have parking?

Hutton Hotel has valet and self-parking available in an on-site garage. Click for parking information.

Can I leave my car in the parking garage after checking out? Will there be an additional charge?Guests may leave their car in the parking garage after checking out for an additional fee. Click for parking information.

Does Hutton Hotel have a fitness center?

Hutton Hotel has a fitness center open 24 hours a day. It features Precor and True Cardio machines complete with integrated LCD panels, TRX equipment, Paramount strength training machines, and free weights. Our Peloton bikes have built-in virtual reality routes to enhance and motivate your workout experience. Other amenities include cooling towels, bottled water, and complimentary headphones. Click for fitness center information.

How do I hire a cab or town car from the airport to the hotel?

Our Concierge Team will be glad to help you book transportation to Hutton Hotel and around Nashville. They can be reached by calling 615.712.2330 or emailing concierge@huttonhotel.com and will respond during their daily business hours.

Does Hutton Hotel have a shuttle?

Hutton Hotel does not have a shuttle. 

Does Hutton Hotel have a pool?

Hutton Hotel does not have a pool.

Is there housekeeping service?

Yes, Hutton Hotel offers housekeeping service upon request.

What room options are available at the hotel?

Hutton Hotel offers a selection of room types. Click for accommodations.

Can I have ice sent to my room?

Hutton Hotel offers pre-packed ice bags available on each guestroom floor. Should you wish to have ice delivered to your room by one of our in-room dining servers, please dial 0 on your in-room phone.

I love some of the items in my room, can I purchase them and take them home with me?

Some items in your room may be available for purchase. Please dial 0 on your in-room phone to inquire with one of our front desk managers.

Are there smoking rooms? Can I smoke in public places?

Hutton Hotel is a smoke-free environment. Anyone who smokes in his or her guestroom will be subject to a fine. Should you wish to smoke, there is a dedicated smoking area outside of the hotel parking garage.

Do you have room service?

Yes, Hutton Hotel offers in-room dining. Please dial 1808 on your in-room phone to place an order.  

Do all of your rooms have bathtubs?

Hutton Hotel has a select few rooms that offer bathtubs. Please reach out to reservations@huttonhotel.com or by phone at 615.340.9333 prior to arrival to request a room with a tub.

Are there minibars in the rooms?

Yes, a selection of local snacks and beverages are available in each guestroom.

Which amenities are available at the hotel?

Hutton Hotel offers thoughtful amenities inspired by our guests. Click for a full list of amenities.

Can I have my clothes laundered and dry cleaned?

Yes, Hutton Hotel has valet laundry service offered Monday-Saturday. Please contact the Concierge at concierge@huttonhotel.com for more information.

How do I schedule a wake up call?

Please contact the front office by dialing 0 on your in-room phone to schedule a wake-up call.

Where can I securely store my valuables?

In-room safes are available in every guestroom to secure any valuables.

Is breakfast included in my stay?

Breakfast is not included in your stay unless otherwise indicated. Please see our package options should you wish to add breakfast to your stay.

Does your hotel offer currency exchange?

No, Hutton Hotel does not offer currency exchange. However, we are located walking distance from many banks that offer currency exchange.

What is included in the destination amenity fee?

Guests will enjoy an array of experiences and amenities when staying with us. These include our exclusive Fender Play In-Room Experience, In-room record players with a selection of original vinyl records, 24-hour state of the art fitness center including Peloton bikes and Technogym equipment, high-speed internet, on-site concierge service, and bottled water.

Book Your Stay

Reservations: +1 (682) 605-8284 or reservations@huttonhotel.com