FAQ

Hotel Information


Was Hutton Hotel affected by the Nashville tornado on March 3, 2020? 

Hutton Hotel was not affected by the tornado and is open and operating.

What is Hutton Hotel’s address?

Hutton Hotel is located at 1808 West End Avenue in Nashville, Tennessee. The hotel is in the Midtown neighborhood close to Music Row business district. Click here to view a map of our location.

Is there a major train/bus station nearby?

Hutton Hotel is located about 10 minutes from the nearest major bus station. There is no major train station nearby.

What is Hutton Hotel’s phone number?

Hutton Hotel front desk can be reached by calling 615-340-9333. For reservations, please call +1.682.605.8284.

Can I send packages to Hutton Hotel?

Hutton Hotel only accepts packages for currently registered guests of the hotel. There is a fee for package handling of $5 per package that is billed to the guest’s room.

I have a lost or left behind item, who do I contact?

Hutton Hotel's security team will be happy to look into the issue for you and return any items that have been left behind. Please contact [email protected] to assist.

Can I send a package to the hotel?

Yes, please contact [email protected] or the front office team at 615.340.9333 to schedule a package delivery.


Does Hutton Hotel allow pets?

Hutton Hotel has pet-friendly floors in the hotel and allows pets with a one-time $75 cleaning fee. Pets must be announced prior to stay. Guests with pets will be placed on a pet-friendly floor.

What is Hutton Hotel's booking policy?

Guests are required to provide government-issued photo identification and a valid credit card at the time of check in.  Credit cards will be authorized at that time and an amount held on the card for room, tax, and incidentals, with incidentals totaling $100 per night of the stay.  Upon the completion of the stay, the additionally held funds that were not utilized are released by the hotel back to the credit card. Please note that it can take as many as 7-10 business days for this authorization to be fully released, dependent on the expediency of your banking institution to process the release request.

What is your cancellation policy?  
All room rates have a 24 hour cancellation for stays between March 10 and May 31, 2020. Outside of those dates, a 48 hour cancellation policy is required prior to arrival noon CST. A fee of one night's room and tax will be charged to your credit card should you cancel within the cancellation period.

What type of credit cards are accepted at the hotel?

Hutton Hotel accepts all major credit and debit cards.

Does the hotel accept travelers checks as payment?

Yes, Hutton Hotel accepts travelers checks.


What are the normal check-in and check out times?

Check-in is at 4:00pm and check out is 11:00am. Time is in local central time.

Can I store my luggage before or after I check out? 

Yes, our front office team would be happy to store luggage for you. Please stop by the front desk to request a luggage hold.

What is required to check-in? 

Guests are required to provide government-issued photo identification and a valid credit card at the time of check in.  Credit cards will be authorized at that time and an amount held on the card for room, tax, and incidentals, with incidentals totaling $100 per night of the stay.  Upon the completion of the stay, the additionally held funds that were not utilized are released by the hotel back to the credit card. Please note that it can take as many as 7-10 business days for this authorization to be fully released, dependent on the expediency of your banking institution to process the release request.

Can a third party pay for my reservation? 

Yes, should you wish for a third party to pay for your reservation, please contact the hotel at 615.340.9333 prior to arrival and we will be happy to send a credit card authorization form for payment. Please be advised, a credit card will still be required upon arrival.

How late can I check-in? 

You may check-in without being charged a "no show" fee up until 12:00am the day of arrival. Should you be arriving late, please call our front desk at 615.340.9333 and let them know to avoid being charged.

Will I be charged for an early departure?  

No, check out is at 11:00am and you may leave any time before then without charge.

Can I check-in early? 

Early check-in may be granted based upon availability. To request an early check-in, please call our front desk at 615.340.9333.

How do I contact Hutton Hotel’s accounting department?

The accounting department should be contacted for vendor inquiries and invoices. [email protected] Group folios and travel agents should contact [email protected]

How do I contact Hutton Hotel's group sales department?
Group sales inquiries and travel agents should contact [email protected]

How do I contact Hutton Hotel’s reservations team?
Reservations can be reached by calling +1.682.605.8284 or by email at [email protected]

Location & Neighborhood
Amenities & Services

Does Hutton Hotel have event space?

Hutton Hotel has more than 13,000 square feet of event space in its North Building with parking access in the hotel’s on-site garage. Additionally, Hutton Hotel has a music venue, Analog, that is open for private events and public music shows. Click here for more information about Hutton Hotel’s events.

Does Hutton Hotel have parking?

Hutton Hotel has valet and self-parking available in an on-site garage. Click for parking information.

Can I leave my car in the parking garage after checking out? Will there be an additional charge?

 

Guests may leave their car in the parking garage after checking out for an additional fee. Click for parking information.

 

Does Hutton Hotel have a gym?

Hutton Hotel has a gym open 24 hours a day equipped with Precor and True Cardio machines complete with integrated LCD panels, TRX equipment, Paramount strength training machines and free weights. Our Peloton bikes have built-in virtual reality routes to enhance and motivate your workout experience. Fitness center amenities include cooling towels, bottled water and complimentary headphones. Click for Fitness Center information.

How do I hire a cab or town car from the airport to the hotel?

Our concierge will be glad to help you book your transportation to Hutton Hotel and around Nashville. They can be reached by calling 615-340-9333 or emailing [email protected] and respond during their daily business hours.

What's the best way to get around the city? Does Hutton Hotel have a shuttle?

Hutton Hotel has a complimentary housecar available for guests to a three-mile radius of the hotel and will easily get guests to Downtown Nashville’s music district. The housecar is first come, first served. Click for additional transportation options.

Does Hutton Hotel have a spa?

Hutton Hotel works with Adagio to offer an array of spa treatments in its two spa suites. Because Adagio books up quickly, it is recommended to book prior to your stay. Click for spa details.

Does Hutton Hotel have a pool?

Hutton Hotel does not have a pool.

 

Is there housekeeping service?

 

Yes, Hutton Hotel offers housekeeping service and turndown service upon request.

What room options are available at the hotel?

Hutton Hotel offers a selection of room types. Click for accommodations.

Can I have ice sent to my room?

Hutton Hotel offers pre-packed ice bags available on each guest room floor. Should you wish to have ice delivered to your room by one of our in-room dining servers, please dial 0 on your in-room phone.

I love some of the items in my room, can I purchase them and take them home with me?

Some items in your guest room may be available for purchase. Please dial 0 on your in-room phone to inquire with one of our front desk managers.

Are there smoking rooms? Can I smoke in public places?

Hutton Hotel is a smoke-free environment. Anyone who smokes in his or her guest room will be subject to a fine. Should you wish to smoke, there is a dedicated smoking area outside of the Hutton Hotel parking garage.

Do you have room service?

Yes, Hutton Hotel offers in-room dining. Please dial 1808 on your in-room phone to place an order.  

Do all of your rooms have private baths?

Hutton Hotel has a select few rooms that offer private baths, please reach out to [email protected] or by phone at 615.340.9333 prior to arrival to request a room with a bath.

Are there minibars in the rooms?

Yes, a selection of local snacks and beverages are available in each guest room.

Which amenities are available at the hotel?

Hutton Hotel offers thoughtful amenities inspired by our guests. Click for a full list of amenities.

Can I have my clothes laundered and dry cleaned?

Yes, Hutton Hotel has valet laundry service offered Monday-Saturday. Please contact the Concierge at [email protected] for more information.

Do you have a shoe shine service?

Yes, Hutton Hotel offers complimentary shoe shining. Please contact the Concierge at [email protected] for more information.

How do I schedule a wake up call?

Please contact the front office by dialing 0 on your in-room phone to schedule a wake up call.


Where can I securely store my valuables?

In-room safes are available in every guest room to secure any valuables.

Is breakfast included in my stay?

Breakfast is not included in your stay unless otherwise indicated. Please see our package options should you wish to add breakfast to your stay.

 

Are extra beds or rollaway beds available?

Rollaway beds are available in select room types. Please dial 0 on your in-room phone to inquire about rollaways being sent to your room.

Does your hotel offer currency exchange?

No, Hutton Hotel does not offer currency exchange. However, we are located walking distance from many banks that offer currency exchange.

Offers

closeup of nightstand between two beds and a flower vase

Upfront Savings

Book 3 days or more in advance of arrival and receive a 25% discount on our best available rate plus flexible cancellation terms.

Staycation Package

Get the full Music City experience this winter without leaving the excitement of the hotel.

closeup of bed, nightstand, flower vase and sofa

Book Direct & Save

Book on HuttonHotel.com and enjoy extra savings off our best available rates plus complimentary self parking.

nashville skyline at dusk

STAY LONGER

Hit the snooze button on the work week and stay a little while longer, won’t you? Enjoy a third night complimentary, when you book two consecutive nights on the weekends.

Songs, Suites and Sweethearts - Romance Package

Surprise your loved one with a night away and a song from your heart with our Songs, Suites and Sweethearts package.

plate with omelette, rice and bacon strips, and a glass of orange juice

Breakfast Inclusive

We know that breakfast is the most important meal of the day.  That’s why we’re serving it up in the comfort of your guestroom or at Mane & Rye Dinerant with our Breakfast Inclusive package.

Whisked-Away Whiskey Package

Get whisk-ed away for a special whiskey experience with Hutton Hotel and Nelson’s Green Brier Distillery.

Fender PLAY™ & Stay

Spend two nights away learning how to play guitar or honing your skills from the comfort of your guest room.

hotel suite with sofa, chair, table, lamp, drawer and desk with rolling chair

Suite Retreat

When you book a luxury suite at our best available rates, enjoy a food & beverage credit of $50 to use towards one of Hutton Hotel’s fantastic dining or cocktail experiences and a special Nashville welcome amenity.

Photo Tour