Assistant Front Office Manager: Supervise and counsel front desk, PBX, bellstand, concierge and valet staff. Maintain a positive and cooperative work environment between staff and management. Coordinate the department's activities with other departments to facilitate increased levels of communication and guest satisfaction. Respond to all guest requests, problems, complaints and/or accidents arising in person or as assigned by Director of Operations or Front Office Manager. Follow up to ensure proper resolution. Perform all aspects of Guest Service, as needed. This position reports to the Front Office Manager. One year of front desk experience. Prior cash handling experience. Previous supervisory experience preferred. Strong working knowledge of Microsoft Office, including Word, Excel and Outlook is required. Proficient in operating hotel property management systems is required.
Hutton Hotel Employment Application
Assistant Director of Housekeeping: This position is responsible for overseeing the upkeep and cleanliness of the public areas, hotel rooms and corridors. Supervise Housekeeping, laundry and janitorial staff. Coordinate the department's activities with other departments to facilitate increased levels of communication and guest satisfaction. Perform pre-shift meetings on a daily basis and ensure all associates receive their work assignments for the day. Communicate with supervisors throughout the shift to ensure efficient operation. Ensure smooth opening of housekeeping department on daily basis. Make associates aware of daily room assignments and distribute keys. Inspect guest rooms and public areas to ensure that they meet Hutton and Leading standards for cleanliness. Ensure guests' housekeeping requests are fulfilled. Assist with the recordkeeping of lost and found and the administration of maintenance work orders. Oversee scheduling for upcoming days due to occupancy changes. Responsible for daily payroll processing. Responsible for scheduling of the department. Resolve any guest or associate issues in a prompt, calm and professional manner. Assist in achieving budgetary guidelines as specified, maximizing revenue by controlling costs. Place orders for supplies for all outlets to ensure efficient operation and in compliance with Accounting procedures. One year housekeeping management experience with a minimum of 3 years Housekeeping experience. Working knowledge of Microsoft Office, including Word, Excel and Outlook is required.
Hutton Hotel Employment Application
1808 Grille Sous Chef: Responsible for all aspects of managing the kitchen and kitchen personnel, ensuring the quality preparation of all menu items and proper handling / storage of all food items in accordance with standards. Coordinates the purchase of all food and develops menus, maintaining approved inventory, food costs and labor costs. 5 years experience in a similar position at a 4 star hotel or restaurant or 5 years experience as a Lead Cook. Ability to work all stations in kitchen. Working knowledge of Microsoft Office, including Word, Excel and Outlook is required.
Hutton Hotel Employment Application
1808 Grille Assistant Restaurant Manager: Oversee the operation of the restaurant, java bar and room service ensuring pro operate efficiently and profitably while maintaining an excellent reputation and high associate morale. Interview, select, train, supervise, counsel and coach restaurant staff for the efficient operation of the outlet. Schedule and direct staff in their work assignments. Resolve any guest or associate issues in a prompt, calm and professional manner. Assist in achieving budgetary guidelines as specified, maximizing revenue, and controlling costs. Ensure that all orders are prepared and served according to the restaurant's recipes, portioning, cooking and serving standards. Conduct daily pre-shift meeting to inform staff of special events, groups, VIP's, features, “86” items, etc. Ensure all side work is completed and oversee the proper opening and closing of the restaurant. Place orders for supplies for all outlets to ensure efficient operation and in compliance with Accounting procedures. Anticipate potential issues and be proactive to eliminate/minimize guest dissatisfaction. Prepare required opening and/or closing paperwork in an organized and timely manner. Ensure that the restaurant, java bar and room service are kept clean and all equipment is in excellent working condition. Prior supervisory experience in a fine dining establishment required. Excellent guest service and associate relations skills. Strong working knowledge of Microsoft Office, including Word, Excel and Outlook is required.
Hutton Hotel Employment Application
Beverage Manager: Work closely with Restaurant General Manager and Banquet Manager to ensure that beverage operations or efficient, meeting quality requirements and standards. Manage the financial aspects of beverage operation, ensuring the maximization of revenue with controlling costs. Supervise bar controls, shot glass use, red lining, empty bottles, liquor par list, monitoring of liquor requisitions. Create seasonal cocktails and update wine list. Schedules and coordinates wine tastings for staff and guests. Compile beverage orders based on pars and consumption and ensure all pars are maintained and revised when needed. Coordinate with purchasing agent to ensure the accurate delivery of beer, wine and liquor. Maintain and update beverage recipe book and wine descriptions. Assist in maintaining beverage cost at or below budget. Strong working knowledge of Microsoft Office, including Word, Excel and Outlook is required.
Hutton Hotel Employment Application
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